Hampton Inn & Suites Winston-Salem/University Area
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客人怎么说
The staff at this location were extremely helpful. Front desk staff, breakfast room staff, cleaning and janitorial staff were fabulous. We stayed for two nights and attended and helped set up a baby shower in one of the meeting rooms. The staff member responsible for the common areas of the hotel introduced himself and dropped off a few extra trash bags in case there was more food trash. This is the first time I’ve stayed at a hotel where each employee introduced themselves by first name and each and everyone asked if there was anything else they could do for us. Kudos to whomever recruited and trained the employees. It was clear to me that the mission of the staff was to make sure each and every guest had what they needed to make their stay enjoyable and comfortable.
Sheila
2024年10月
Location was convenient and the facilities were good--our room was perfect for what we needed. Lily, the Manager on duty quickly moved us to a new room when we had a hot water issue in our original room. The entire staff made us feel at home and insured that we had a terrific stay.
Kinchen
2025年7月
I love that everyone was so friendly and that they gave us a little extra time in the pool since we had to get in late due to it being crowded with kids.
Shakia
2024年3月
The staff was made the stay for me. The rooms where real nice but the staff was the biggest for me.
Tarina
2025年6月
The staff was incredible. They were super friendly and helpful. My son is very social and loves saying hi to anyone he sees. One of the housekeepers happened to be in his path and he chatted up a storm with her and gave her a hug. She was so gracious and kind.
Daniel
2025年7月
This is an amazing staff. I don't know that I've ever encountered a group at a hotel so friendly and helpful. They were very personable and helpful, when needed. I enjoyed being greeting as I was coming and going about.
Maria
2024年5月
Everyone was SO nice. The woman working breakfast was incredible and kind. The gentleman at the front desk was also super awesome. The pool was great, as was the fitness center. We stayed for a soccer tournament with several of the teammates and it was such a wonderful experience!!
Samantha
2024年4月
Property was well kept and breakfast was good.
John
2025年2月
This was a nice hotel and the beds were comfortable. Overall, the hotel and staff were very nice. I would probably stay at this hotel again.
Mommeo
2024年3月
The staff was very helpful and friendly. The rooms were clean and comfortable. My family and I had a wonderful stay.
Camille
2023年12月